Towards people
Direct, respectful collaboration and clear agreements. People working in production, development and logistics are not invisible cost items.
FAIRNESS AT TWIOO SPORTS
Fairness isn’t just a label. It is reflected in the decisions we make.
We carry out our development work in Germany and manufacture our products in collaboration with selected European partners. For us, fairness means working directly with our partners, transparent processes, reasonable prices, and claims that still hold true even when you look more closely.
01 · WHAT FAIRNESS MEANS TO US
Not more morally upright. But more specific.
For us, fairness is not just a marketing buzzword used to gloss over every problem. It must work in everyday life between people, products, customers and the company.
Compared with the product
High-quality materials, well-thought-out designs and a finish that’s suited to real-world use. Not a cheap solution that only looks good in the first photo.
Towards customers
Clear information on materials, origin, availability and limitations. We do not promise more than a sports product can realistically deliver.
In relation to the company
Fairness requires economic prudence. Prices must cover labour, materials, development and risk, so that quality and jobs do not depend on dumping.
02 · THE JOURNEY OF A PRODUCT
From the choice of materials to dispatch.
Not every stage of the process takes place in the same location. What is crucial is that the pathways remain traceable and that the partners involved do not remain anonymous.
Material
High-performance fabrics, mainly from specialist manufacturers in Italy. Where possible, we source supplementary components from European partners.
Development
Models, features, colour combinations and product specifications are developed and coordinated at TWIOO SPORTS in Germany.
Manufacturing
Production takes place in Germany and at selected European workshops. We work directly with the businesses involved.
Finishing
Logos, names, prints and other finishes are produced at TWIOO SPORTS and in collaboration with specialist partners in Germany and across Europe.
Quality Control & Dispatch
Final checks, order fulfilment and dispatch are carried out at TWIOO SPORTS in Germany.
03 · PARTNERSHIP RATHER THAN ANONYMITY
We would like to know who manufactures our products.
At TWIOO SPORTS, small and medium-sized production runs are not produced by some invisible global manufacturing machine. We work with businesses and people whom we know and with whom we can discuss requirements directly.
That doesn’t mean that every partnership is automatically perfect. Prices, quality, deadlines and working conditions need to be reassessed on a regular basis. Fairness isn’t something you simply declare once and then tick off the list.
Direct points of contact
Clear quality requirements
Realistic production costs
Regular coordination
European Paths
Responsibility in the event of problems
04 · INGREDIENTS AND ORIGIN
This is how a TWIOO product is put together.
Supply chains are constantly changing. That is why this list is not a static self-description set in stone, but rather reflects the current status of our key components.
Performance fabrics
mainly Italy
Elastic components
European suppliers
Yarns
Germany and Europe
Labels & Hangtags
Germany and Greece
Printing & Finishing
Germany and its European partners
Manufacturing
Germany and selected European studios
Final inspection & dispatch
Germany
Changes to suppliers, materials or production sites will be updated on this page as soon as they are relevant to the classification of our products.
05 · QUALITY WITHOUT PROMISES OF ETERNITY
Sportswear is being worn. It’s fine to show it off.
TWIOO products are stretched, washed, exposed to moisture and heat, and worn during sports where friction and movement are part of everyday life. High-quality materials and workmanship enhance comfort and durability. However, they do not make a product indestructible.
Areas that are particularly stretched, points of friction and areas subject to significant pressure may show signs of wear and tear over time. How quickly this happens depends on the model, the fit, the strain placed on the garment, how it is cared for and how often it is worn.
What we promise:
View materials and product details
High-quality materials, meticulous craftsmanship, clear care instructions and a fair resolution should anything actually go wrong.
What we do not promise:That every meticulously designed sports item remains as good as new, no matter what it is put through.
06 · FAIRNESS WORKS BOTH WAYS
The method of payment also makes a difference.
Payment providers are convenient, but they charge merchants fees on almost every order. For a small business, this money isn’t spent on materials, development, wages or new products.
We continue to offer PayPal because customers have different needs. At the same time, we are delighted to welcome any customer who pays by bank transfer or real-time transfer, provided that this can be done free of charge under their own banking arrangements.
The choice, of course, remains with the customer. For us, fairness means providing information, not exerting pressure. However, anyone who uses bank transfer is directly supporting our work.
07 · PRODUCTION BASED ON ACTUAL DEMAND
Manageable series rather than mindless excess.
We produce in small and medium quantities and replenish stock as and when the need arises. This reduces unnecessary stock levels without promising a level of availability that nobody can guarantee.
Manageable quantities
We plan our production more closely in line with actual demand than large, anonymous mass-production operations.
Tried-and-tested basic models
Patterns and design concepts are further developed, rather than being completely discarded each season.
Re-production, if possible
Teams and customers can often add to existing designs. However, fabrics and colours may be discontinued.
No artificial eternity
We distinguish between a long-term design concept and the indefinite lifespan of an individual worn item.
08 · PACKAGING AND TRANSPORT
As much as is necessary. No more.
Products are transported in bulk as part of our production and logistics processes. We avoid using additional individual plastic packaging where it does not provide adequate protection.
When it comes to shipping, it’s not simply a case of ‘paper is good, plastic is bad’; rather, it’s about the actual protection of the product, its weight and the route it will take. Packaging should serve its purpose, not just tell a green story.
Consolidated internal transport
No unnecessary individual sachets
Packaging that fits, rather than oversized packaging
Considering protection and weight together
09 · WHAT WE DO NOT CLAIM
We’re not perfect.
Sportswear requires raw materials, energy, transport and packaging. Even manufacturing in Europe is not without its environmental impact, and even a high-quality product will eventually wear out.
We therefore do not describe our products in general terms as climate-neutral, fully sustainable or having an indefinite shelf life. Our approach is more specific: transparent decisions, direct partnerships, sensible materials, careful craftsmanship and a willingness to improve things.
For us, fairness is not some kind of moral trophy. It is the daily question of whether a decision is justifiable in relation to people, customers, the product and the company.
FAIRNESS IS NOT AN END IN ITSELF.
We’ll update this if anything changes.
Supply chains, materials, partners and payment methods are constantly evolving. This page therefore outlines the current situation and will be updated as soon as any relevant details change.
As at: Juli 2026